Journal · Category
Blog
Plain-English guides to looking after a small business website, from someone who does it every day.
New guides are on their way
There’s nothing in this section just yet. In the meantime, here’s what’s already published.
Troubleshooting Why ChatGPT and Google describe your business wrongly, and the places they’re reading
ChatGPT or Google saying the wrong thing about your business? Where AI tools get their descriptions, what I found on my own site and how to fix it. Read the guide
Troubleshooting Domain expired and your email stopped?
Website down and email stopped? An expired domain is a common cause. How to check, how .uk and .com renewals work, and how to stop it happening again. Read the guide
Troubleshooting WordPress site hacked? What to do first
Think your WordPress site has been hacked? A calm, step-by-step plan for UK small businesses: confirm it, contain it, clean it, then lock the doors. Read the guide
Essentials Your web developer has disappeared: how to get your logins back and keep the site running
Your web developer has gone quiet and you're locked out. How to find your domain, hosting and WordPress logins and take back control, step by step. Read the guide
Troubleshooting WordPress update broke my site: what to do in the first hour
A WordPress update broke your site? A calm, plain-English plan for the first hour: what to check, what not to touch, and how to get back to a working site. Read the guide
Care Plans Website care vs a freelancer vs your host’s support: an honest comparison
WordPress support plan, a freelancer or your host's support? An honest UK comparison of who does what, what each costs you in time, and which suits whom. Read the guide
Whenever you’re ready, I’m here.
Tell me a little about where you are and where you’d like to be. I’ll reply personally.
